Welcome to the Teak Room – the home of VIP action on the main gaming floor of Crown Casino Melbourne. Of course, the real home of VIP action is the Mahogany Room, but that’s not on the main gaming floor. Compared to the Riverside Room (the VIP room below), the Teak Room is bigger in size, more exclusive, fitted out more luxuriously and offers a lot more.
Access to the Teak Room is pretty wide-ranging, you just need a Gold Signature Club card or above, or be the guest of someone with a Gold Card. The entry is diagonally opposite the Maple Room (higher limit Baccarat and a few other card games in a space that’s open to everyone on the main gaming floor) adjacent to the ‘Sho Noodle Bar’. The entry is certainly more impressive than the Riverside with a marble service desk offering Gold and higher card holders with express service (much faster and better service in comparison to the Signature Club desks on the main gaming floor) and a paneled wall hiding the room so that you can only see what the Teak Room is like by actually going in.
Inside, there is a reasonably long hallway with a cashier which then opens out to the main room. The first area is table games, where you’ll find roulette tables with minimums of $5-$10, along with Baccarat (table minimums of $100-200), Blackjack and electronic Roulette and Blackjack. Parts of this area allow smoking, but these are protected by ‘smoke fences’ which prevents the smell of smoke from filling the entire room.
Next is the lounge area which is partially glassed off from the rest of the room. It features comfortable chairs and couches along with a large water feature in the centre of the room, creating a calming effect and making it a good way to get away from all the action of the main gaming floor. There is also a bar area which offers a full range of complimentary and paid beverages for Gold and above members. Basic alcohol is complimentary, and most non-alcoholic drinks are complimentary. The selection is considerably better than the Riverside. The Teak Room Restaurant is also in this area and it features a huge menu, and a partially outdoor area (external windows are opened during the day).
Like a few different aspects of Signature Club recently, the Teak Room has also faced cutbacks, including no more complimentary alcoholic beverages in the Teak Room Restaurant, and a complete cancellation of the beverage service in the gaming areas- it’s now all through the bar and restaurant.
The last area is the slots/pokies space which is quite large. It offers some higher limit machines, along with self-serve Nespresso coffee and comfortable couches for watching TV.
The Teak Room is certainly a nice space to get away from the main gaming floor, and enjoy some privacy and dedicated service.