We get a lot of search traffic that’s looking for information on the Riverside Room at Crown, which is why we’ve decided to write this quick blog post giving those without access a quick insight. First of all, how do you gain access? The Riverside Room is separated from the main gaming floor with a see-through wall- compared to the Teak Room and Mahogany Room it’s quite open and lacks the same feeling of privacy and exclusivity. To gain access, one simply requires a Signature Club membership of silver and above. To get a silver membership, you just need to get 5 credits- requiring a planned spend of at least $490 over 6 months throughout the complex. Read more about getting credits in our review of Signature Club here. The easiest way is to spend 1-2 nights at a Crown Hotel- getting Silver from this should be easy.
Once inside, the first impressions are that the Riverside Room is largely an extension of the main gaming floor- it’s lacking in the identity and separation that makes up the Teak and Mahogany Rooms. It could be looked at as similar to the all-access Maple Room which is styled like the gaming floor but slightly separated. There is a small amount of seating with a reasonably-sized TV, and on Friday and Saturday nights, the room plays host to live music.
The Riverside Room bar has been the victim of major cutbacks over the last six months, in our opinion, these changes have greatly reduced the value of the silver membership. Firstly, the room used to offer self-serve Nespresso coffee as seen in the other VIP spaces at Crown. These machines have since been downgraded to simple, fully automated Nestle machines. On the plus side, these Nestle machines offer a greater choice of beverages such as hot chocolate, but they tend to cheapen the brand of silver membership. At the bar, a wide range of non-alcoholic beverages were available on a complimentary basis. These included iced coffee and chocolate, barista coffee and juices. However, one can now only access complimentary post-mix softdrink with beverages that were previously complimentary charged at $2.00 each. In our books, it’s a real hit to the silver membership. Sure, $2.00 is no great expense but the complimentary beverages were a real differentiator between Silver and Bronze. It had the effect of making Silver members feel valued. It’s now hard to justify getting Silver on its own- it really needs to be a stepping stone to Gold where a lot of the perks remain reasonably intact.
Beyond the bar and small lounge space, the Riverside Room is wall-to-wall poker machines- Crown would struggle to fit more in. This is great for those who like the pokies, but for those players of table games or non-gamblers, it does very little. One bonus for table gamers is the Vegas Star roulette available at a $2 minimum per spin- better than the $5 offered elsewhere. For smokers, there is a small smoking area which is adjacent to the smoking area for those on the main gaming floor. A major selling point of the Riverside would be the Riverside Restaurant.
The Riverside Restaurant is a decent cafe offering a good dining option- a look at this will be coming in a future post. Overall, it’s good as a Silver member to have access to the Riverside which can offer some relief from the busy main gaming floor. However, we think that cutbacks have greatly reduced the value of the offer.
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