When flying with Emirates, to have to respect their growth, influence and power around the globe. One thing they seem to like is consistency, meaning that you can enjoy the Emirates Lounge experience regardless of your departure airport, and Hong Kong is no different. Rather than passing you off to a third-party lounge, or third-party ground handler, the full Emirates experience begins the moment you arrive at the airport. Today was my first time flying Emirates, and my first chance to experience the service of the airline in the lounge.
The first thing to note is that at Hong Kong and Bangkok (and probably a lot of other places), Emirates doesn’t both to separate First from Business and elite frequent flier members. If I was in Business Class this wouldn’t worry me, but when in First you do want something a bit more private and exclusive that J. At the entry to the lounge, and then inside, the thoughts were déjà vu- I’ve had never been in an Emirates lounge and probably only seen an entrance to one once before, but I felt like I’d already been here. I think this is down to the high level of coverage that EK gets on blogs such as this, in videos on YouTube and everywhere else.
The lounge more than catered for the numbers coming in and there were plenty of empty chairs. There were also plenty of staff members coming around offering drinks top ups and clearing tables. In a lot of lounges drink topups aren’t offered so this is a nice addition at Emirates. One thing to note about the lounge, and seemingly a few lounges at Hong Kong, is that it’s not in a room- it is open to the rest of the airport, just up on a balcony above the action. This offers reasonable views of the tarmac and what’s going on down below, but there is some noise from this which doesn’t give the lounge it’s own private ambiance.
The buffet spread was pretty good, probably the best available at an outstation lounge. There are around 8 hot dishes to choose from. On the night we visited, there was rice, Singapore Noodles, chicken breast, pasta and more. There is also a station offering desserts such as panna cotta and chocolate cake, salads like cous cous salad, fruit plates and a nice cheese board selection. Overall we were very satisfied with what was on offer.
Over at the drinks are you could select from a decent range of spirits and next to this was some olives, lemons, limes and nuts. The classic beer, wine, champagne and soft drink range was also available. On a sign at the food area, Emirates offers what’s called a ‘Discovery Dish’- tonight this meant that you could order freshly made sandwiches- although Emirates sells itself short on this sign. The sign says’ sandwiches’ but what you get is a nice club sandwich-style dish with the filling of your choice served with potato crisps.
We didn’t use the business center but imagine it’s a standard offering. A nice selection of magazines and newspapers were available- including news straight from the Gulf. Finally, the bathroom and shower area was well appointed and kept clean during our visit.
Impressions of the Emirates Lounge at Hong Kong International Airport
Ambiance: Not secluded- part of the whole airport but a nice feel mainly due to how quiet it was
Staff: Coming around to offer more drinks, constantly clearing plates and friendly at every encounter
Food: A wide range of hot dishes, along with some nice salads, cheeses and desserts
Beverage: A comprehensive selection.
Connectivity: Hong Kong Airport has good free WiFi, so we didn’t get the password
Amenities: Showers and nice bathrooms