Siam@Siam is an interesting hotel located just near the National Stadium in Bangkok. It’s not your standard hotel- which is why it’s titled a ‘Design Hotel’, with the theme being quite modern and minimalist- but possibly not to everyone’s taste. The colours are bold, and there’s no hesitation in plain concrete walls or exposed pipes. Siam@Siam has become our go-to hotel for Bangkok having stayed here three times since July 2011. This review will be looking at the most recent stay, but there will be some comparisons to what has changed since our first stay. This time around in December 2012, I spent three nights in a Biz Class room (Club Floor) on level 22. Read about the club lounge aspects here.
The arrival at this hotel is different to most because the lobby is on level 14 with the first part of the tower being allocated to offices. However, the concierge has a list of names for check-in and are on hand to take you to the lobby or up to the club lounge if you’re staying in a room with access to ‘My Club’.
The Biz Class room is almost identical to the lower tiered ‘Leisure Class’. Some benefits are the carpet on the floor in the bedroom compared to polished concrete in the Leisure Class room. You also get a coffee table, a DVD player and a couple of other amenities thrown in that are not found further down. In terms of size, it was spacious enough for one person, and was well equipped. All the staff were welcoming, friendly and prepared to engage in conversation. The room was reasonably clean but due to the decorative and boutique artifacts, some areas were a little dusty, although this issue had been somewhat resolved on my most recent trip. Behind the bed, due to the bed head design, things can get dusty quite easily. The room was very nicely decorated and felt modern. It is not your standard hotel room- if you want one don’t come here, but if you appreciate an edgy design you will probably like this. Just don’t complain about the concrete walls as you have been warned.
The bathroom had a great size bath with views of the TV. It was definitely one of the nicest hotel baths we’ve seen, and is very deep and wide with tiles. On our most recent stay the hot water didn’t seem to be working in the shower/bath, we didn’t bother to action this but we’re confident it would have been resolved. The desk was great and had heaps of business stationary. During the day I could go to the executive lounge for tea and coffee and afternoon tea, then between 6 and 8pm there were free self-serve cocktails and canapes, now with the staff on hand to help and serve you if you wish. This was complimented with great views of the city and National Stadium from the lounge. The lounge wasn’t as grand as some of the other establishments I have been to, but was much appreciated. It’s great watching the sunset over the city.
During the evening there was a turndown service which was unfortunately cut back on our most recent stay. The TV was a decent-sized screen. The Australia Network was promised but couldn’t be picked up, but on our latest stay this had been rectified. Also, BBC World News would have been a good channel to have but wasn’t available, although Fox News ways. The room was silent and very dark at night and the bed made sleeping very comfortable- one of the best sleeps in a hotel I have had. The air conditioning was easy to set and maintained a comfortable temperature in the room with minimal noise.
The servicing is very prompt and efficient, you can put up the ‘Make up my room’ sign and return within the half hour to find your room taken care of- even at 3pm. Not sure if it’s more efficient being on the executive level.
The pool area is a nice place to sit and the infinity pool, while being small, is a nice touch. It was a little difficult to purchase the blended fruit drinks which tropical Asia is famous for at the pool area with staff directing me inside, despite me having purchased drinks here on previous stays. Not sure why this change has happened.
The breakfast was more than adequate with an OK range of hot western and Thai dishes, along with cold pastries and a European-style deli-platter. However, it had been cut back since our previous stay. Breakfast is served in Party House One, which also offered other dining during the day. In general, all the dining establishments offered were very expensive by Thai standards, with pricing akin to Australia or Europe. And don’t forget to add the tax and 10% service charge which increases the bill. If you’re wanting to eat, take a walk down the street with The MBK Centre a 5 minute walk. In the MBK some places offer all you can eat for under 30 baht ($1 AUD/USD) , and getting a taxi or tuk-tuk was very easy once you bypassed some of the people waiting right outside the hotel boundary. You’ll find dining outside the hotel to be at around 25% of hotel prices.
When going by taxi, avoid the people who stand right outside the hotel and avoid telling them where you are going, simply continue to walk and find transport further up the street. Also ensure you use the meter on taxis to save- do not bargain the price beforehand. Finally, disregard taxi drivers or tuk-tuk operators who tell you that places are closed, as they are trying to channel you into a sponsored destination. Go to places on your own terms, don’t be convinced and you should be fine.
The airport transfer service was a bit hit-and-miss. When inbound they arrived late and I had to wait at the airport, when outbound my car had not been organised as requested upon check-in but they recovered after a small delay and I was able to get to the airport on time. We would suggest avoiding the airport transfer from Siam@Siam and taking a regular taxi- Siam@Siam offers transfers for around 1300 THB, but a taxi will cost around 250-300 baht using the meter. Many taxi drivers don’t know Siam@Siam, so print off a map from Google Maps before leaving your departure point and have it with you just in case.
Value: Not the cheapest hotel in Thailand by any standards. A reasonable rate for a reasonable service. Not a steal but not overly expensive for what you get.
Location: Depends on where you want to be, but just near the National Stadium, MBK, Siam Discovery Centre and the Jim Thomson house.
Sleep Quality: Excellent
Rooms: Nicely appointed and a good size
Cleanliness: Generally faultless
Service: Couldn’t fault it
I would stay here again because the staff were friendly and overall it was a good end-to-end service that was efficient and clean. Next time I may consider staying somewhere closer to the city and a little more resort orientated.