Yet another outstation lounge operated by a respected global carrier. Emirates is now well known for offering a consistent product across the board, so entering this lounge left only one question- how would it compare to the Hong Kong lounge and what the differences would be.
The lounge is pretty difficult to find within BKK, Suvarnabhumi is poorly signposted in this regard. If you want to find a gate you’ll be fine, but listen carefully at check-in for the directions to the lounge as there’s no signage to any premium lounges. The Emirates Lounge is located on a lower level below the gates. The entry is a standard Emirates entry with a popup sign and prominent branding. At the front desk it was the standard friendly welcome from the lounge dragon (thanks to a lounge invitation, without this the welcome may not be quite as accommodating).
Inside Emirates have tried to move away from the traditional lounge style of a single room by carving the space up into zones. This seems to generally work quite well in creating a more private and relaxed atmosphere. Although, the lounge is relatively small, especially when compared to Hong Kong (with deals with more A380 flights), it is nicely decorated and has a good outlook onto the gardens surrounding the airport (no tarmac views, but the floor to ceiling windows are a plus). It’s important to note that there is no separation for First and Business Class which is annoying if you are an F passenger like I was, but no big deal if you are a C passenger.
The first zone on entry is the lounge area, a simple assortment of lounge chairs and tables with your standard TVs and magazine racks- it really needs nothing more said- standard, acceptable Emirates styling.
The second zone is a dining space- which offers the typical Emirates spread for an outstation lounge. Today’s hot food included steamed fresh vegetables, satay skewers, baked fish, risotto balls, curry, rice and even freshly baked bread just to name a few of the dishes. A few cold cuts were available with the usual cheese selection, and some nice salads including prawn and crab meat, and even caesar salad. The dining tables offered a comfortable space to sit and even work. For drinks, there was the usual selection including Moet Champagne, wines, spirits and beers.
The third zone is the business centre, which offers outdated and slow PCs locked down with an Emirates-type operating system. There were a few comfortable chairs in this room, which was a negative as other passengers decided to sleep here and snore quite loudly, putting off any chance of getting any work done. Luckily today’s traveller brings their own devices.
Lastly, there was the usual shower and bathroom area with staff outside keeping on top of the cleaning routines.
How does the lounge compare to Hong Kong? It’s smaller and the division into zones is more private. The floor-to-ceiling windows offering views of the lush gardens adds more ambience, but other than this things are pretty much the same.
Impressions of the Emirates Lounge at Bangkok Suvarnabhumi International Airport
Ambiance: Quiet, secluded, carved up into zones and a nice view of lush gardens
Staff: A little light on today in the dining area, but on hand to keep the bathrooms clean
Food: A wide range of hot dishes, along with some nice salads, cheeses and desserts. Full marks for an outstation offering.
Beverage: A comprehensive selection.
Connectivity: Password to WiFi provided at the desk and a very easy connection. TV News was available, but the business centre computers were a bit old and slow. BYO device.
Amenities: Showers and bathrooms with staff on guard keeping the area spotless