This post has been very popular, so we have decided to update it as of October 2013 to reflect the very latest changes. Feel free to ask questions in the comments- we have a Platinum member, Gold member and Bronze member on hand to answer your questions.
The loyalty program of Crown Casino in Melbourne, Australia is Crown Signature Club- a program which has been running since 2009, offering club members incentives to spend and visit the entire entertainment complex, including the casino. How can you make the most out of what Signature Club offers? Most of the actual club benefits are not detailed or published, so we’ve decided to provide a full rundown with the most up-to-date information available.
Joining the club
If you visit the Crown Entertainment Complex in any capacity at least once every six months, it’s worth joining Signature Club. Not only is it free, but you also get joining bonuses which vary depending on the promotions running. The main benefit is $5 cash (or chips) and free parking for your next visit. Joining is free at any Signature Club desk located on the main gaming floor. You need to be over 18 and not excluded from the casino.
Many would say that a casino buffet hardly counts as part of the fabric of the Sydney culinary scene. But we were greatly interested in this offering in the Darling Harbour precinct…everyone loves sampling from a range of 130 hot and cold dishes from time-to-time?
The buffet is available from 7am for breakfast and continues with lunch and dinner throughout the day. Pricing per adult is in the $30-$40 range, but the pricing is inclusive of a good selection of non-alcoholic self-serve beverages. The key to most casino buffets is to avoid peak times, so that’s why we decided to go on a week night.
There was no line- an express line is available for higher-up Absolute Rewards members which would help in peak times. Once inside, it runs like most buffets. The décor of the food area is reasonable, but the seating area looks a little cheap for a buffet of this calibre with the choice of seating and strong patterned carpet.
When looking for accommodation in Sydney in the Darling Harbour precinct, the Novotel caught the eye for a reasonable price- a room including breakfast was available for $198, good value in the heart of Sydney where decent accommodation comes at a premium from $300 and above per night. The booking process was typical Novotel- online, reliable and easy which is what you’d expect from a major chain. On arrival at the Novotel, it was reasonably easy to find the car park and proceed to the hotel. There was a lack of signage to the actual location of check-in- finally a staff member indicated that it was one level up from the entry. At reception, there simply weren’t enough desks open to cater for the check-in rush with a fair wait. The entire hotel looked reasonably dated and in need of a refresh of décor.
Finally, check-in was complete and I found that I had been upgraded to room with harbour views- a nice gesture from the Novotel. The room had a similar feeling to the rest of the hotel- a little dated but the offering with adequate for one person. Cleanliness is a basic and the room was lacking a little- a black oddly-shaped hair (further elaboration not required) was found on the bed, and the surfaces of the bathroom looked like a good wipe down was in order. Simple but not done- more time was needed for rooms to be cleaned. Generally the bathroom could use a refresh.